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Frequently Asked Questions
What languages does 4luent offer?
4luent currently offers courses in English, Chinese (Mandarin), Japanese, and German. We're constantly working to expand our language offerings based on user demand.
How much time should I spend learning each day?
Consistency is more important than duration. We recommend 15-30 minutes of focused practice daily rather than occasional longer sessions. Even just 10 minutes a day can lead to significant progress over time.
Can I use 4luent on multiple devices?
Yes! Your 4luent account syncs across all your devices. You can start a lesson on your computer and continue on your phone or tablet. Your progress is automatically saved and updated.
How do I change my subscription plan?
You can change your subscription plan at any time from your account settings. Navigate to Settings > Subscription and select the plan that works best for you. Changes will take effect at the start of your next billing cycle.
Do you offer a refund policy?
Yes, we are confident you'll love 4luent! First-time subscribers are eligible for a full refund if they cancel within the first 30 days. For details, please visit our Terms of Service page.
How accurate are the proficiency levels?
Our proficiency levels are based on the Common European Framework of Reference (CEFR) and are designed to give you a reliable indication of your language skills. The placement test and ongoing assessments help ensure your level is accurately reflected.
Can I download lessons for offline use?
Premium subscribers can download lessons for offline learning. Look for the download icon next to lessons you want to access without an internet connection.
How do I reset my password?
If you've forgotten your password, click the "Forgot Password" link on the login page. We'll send a password reset link to your registered email address.
Can I switch between languages?
Yes, you can study multiple languages with 4luent. From your dashboard, click on "Switch Language" to select a different language course. Your progress in each language is tracked separately.
How can I provide feedback or report issues?
We value your feedback! You can report issues or provide suggestions through the "Feedback" option in the settings menu or by contacting our support team directly through the Contact Support page.
Still Have Questions?
If you couldn't find the answer you're looking for, please contact our support team for personalized assistance.