Privacy Policy
Last Updated: July 1, 2026
Welcome to 4luent ("4luent," "we," "our," or "us"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, applications, and language learning services (collectively, the "Services").
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Name
- Email address
- Account credentials
- Payment-related information (processed by our payment provider)
- Communications with our support team
Learning Information
To provide personalized learning, we collect information such as:
- Learning progress
- Completed lessons
- Quiz and exercise results
- Saved vocabulary
- Language preferences
- Learning settings
Voice Data
When you use speaking exercises, we process your voice recordings to evaluate pronunciation and provide feedback.
Voice recordings are processed only when you choose to use speech features.
Automatically Collected Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Log files
- Usage statistics
- Performance and diagnostic information
2. How We Use Your Information
We use your information to:
- Provide the Services
- Personalize learning
- Save learning progress
- Process subscriptions and payments
- Respond to support requests
- Improve reliability and performance
- Detect abuse and security threats
- Comply with legal obligations
We do not sell your personal information.
3. Cookies
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Measure website performance
- Improve user experience
You can manage cookies through your browser settings.
4. Sharing Information
We share information only when necessary. Examples include:
- Cloud hosting providers
- Payment processors
- Analytics providers
- Customer support services
We may also disclose information when required by law.
5. Data Retention
We retain information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your information.
No method of electronic transmission or storage is completely secure.
7. Your Rights
Depending on applicable law, you may have the right to:
- Access your information
- Correct inaccurate information
- Delete your account
- Request a copy of your data
- Object to certain processing
- Withdraw consent where applicable
To exercise these rights, contact us using the information below.
8. Children's Privacy
Our Services are not intended for children who are below the minimum age required by applicable law to provide consent.
9. Changes
We may update this Privacy Policy periodically. The updated version becomes effective once published.
10. Contact
Questions regarding this Privacy Policy may be sent to: